4 Manual Order Management Processes Impact the Customer Experience

4 Manual Order Management Processes Impact the Customer Experience

Consumers expect orders to be delivered quickly and accurately and won’t settle for less. Last year, ecommerce sales increased 44% and, as a result, warehouses and fulfillment centers are now under greater pressure to deliver more orders, in less time, without increased budget. Today’s consumer has many choices, and they have high expectations. They also want more flexible delivery options.

But if you’re relying on manual processes you won’t have the flexibility to provide alternative fulfillment options, such as curbside pickup or drop shipping. Not to mention scaling to fulfill 40% more orders to meet this increased demand. Manually processing orders is complex, time consuming and leads to increased fulfillment costs. To see what some of the most fundamental challenges businesses face when processing orders manually, please Read More.