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RESULTS
Reduced ship-short and ship-late from 50% of orders to 5% of orders, for distributor of assembled components.
APPROACH
- Reviewed all orders in sample period that shipped late or shipped with missing line-items.
- Reviewed procurement practices and identified bottlenecks.
- Implemented MRP to provide the purchasing department with more accurate visibility on time-phased demand.
- Produced performance reports on suppliers, to negotiate more timely and complete receipt of components.
- Implemented 'capable to promise' reporting and automated alerts to support sales and customer service personnel.
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