Design and implement an integrated manufacturing, distribution, CRM and customer support solution for a mid-sized manufacturing company with international distribution.

Provide recommendations and support to improve customer service through improved utilization of Sage MAS 200 software.

Provide recommendations regarding on-going system integration and maintenance.

MBSG worked with management to effectively design, test and implement Sage MAS 200 and SalesLogix and other integrated applications.

IRIS uses Sage MAS 200 to:

Schedule and control work-flow
Monitor production
Capture and process sales orders and returns
Process orders for its domestic and international distributors and accounts
Improve Customer Service / Support
Track shipments on-line
Purchase and manage inventory at multiple locations
Track, monitor and report sales activity by area, sales person, product line and item
Notify customers and employees of key events (using Business Alerts)
General Accounts Receivable functions
General Accounts Payable functions
General Accounting functions
Generate Professional-Looking Management reports (Using Crystal Reports)

Proven business processes and procedures developed with the assistance of MBSG allow the company to manage its daily operations and order processing.